Drivers
When no charging time is available
Understand availability and what to try when the schedule is full.
Why times may be unavailable
Available times depend on when workplace chargers are open for booking, the site's booking rules, charger compatibility and reservations already in the schedule. A time can disappear when another driver reserves it.
What you can do
A waitlist request records unmet demand; it does not create a booking automatically. If a charger becomes available, Charge Roster can notify you and show a time-limited offer in Waiting. Open the offer and choose Book charger to confirm it, or decline it if you no longer need the time.
- Try another start time or duration.
- Choose another date within the site's booking window.
- Switch to another site you can access, if one is available.
- If offered, request charging time after no suitable result is available. You can review and cancel an active request from the Waiting section in Bookings.