Getting started as a Charge Roster partner

How partner access works

A Charge Roster partner can invite workplace customers and maintain an ongoing relationship with their organisations. The partner workspace keeps customer selection separate from the partner's own settings.

Start managing customers

The relationship determines what the partner can see and manage. A billing-only customer remains visible in the partner portfolio and relationship view, but operational controls require a managed relationship and the corresponding authority. Billing responsibility is separate from permission to manage workplace operations.

1. Open Customers in the partner workspace.
2. Invite a workplace customer or select an existing customer organisation.
3. Open the customer workspace to review the organisation, sites and people available to your relationship.
4. Where the relationship grants operational management, help maintain sites, chargers, access and workplace settings.