Charging partners

Manage customer organisations as a charging partner

Select a workplace customer and manage the resources covered by your relationship.

Work in the customer context

Choose a customer from Customers to enter that organisation's workspace. The customer name identifies whose information you are viewing. From there, the available pages let you review customer details and, when authorised, manage sites, chargers and people.

Relationship and access

Keep each change within the selected customer organisation. Customer sites and chargers remain part of that customer's setup rather than the partner organisation.

  • Managed relationships allow the partner to carry out the operational tasks covered by the customer relationship.
  • Billing-only relationships keep the customer visible to the partner for relationship and billing responsibility, but do not by themselves provide permission to manage sites, chargers or people.
  • The Relationship page shows the current arrangement and supports changing who manages operations where permitted.